Frequently asked questions
At PUURgroenten, we regularly receive questions about our cultivation, orders, and delivery. We have listed the most frequently asked questions below. Is your question not listed? Feel free to contact us, we are happy to help you personally.
Order
That depends on the product. Many of our vegetables, herbs, and edible flowers can be ordered directly through our webshop. Some products are only available on request or exclusively for business customers.
Prefer personal contact? You can always reach us:
Han Lammers (sales & inspiration): order@puurgroenten.com or +31 6 24 52 98 60
Saskia Lammers (sales & innovation): sales@puurgroenten.com or +31 6 42 12 17 65
You can order a large part of our range directly from the webshop. Some products are grown especially for you: these are only available on request. For these products, please contact us so that we can discuss what you need, in what quantity, and when you would like to receive it.
Certain products are exclusively sold to our B2B customers, such as restaurants, caterers, and wholesalers. This is due to the quantities, application, or composition of the product. Are you a business customer and would you like access to these products? Please contact us, and we will see how we can best assist you.
Yes. As a business customer, you gain access to our full range, including products not available to private individuals. You can also choose to pay by invoice as a B2B customer. Please contact Han or Saskia to activate your account.
For on-demand products, we first discuss your needs in person. For some special products, we grow them specifically for you: a few months prior to your desired date, we order the seeds from one of our suppliers, and we take care of the sowing, nurturing, and harvesting. This way, you have the assurance that the product will be ready on the day you need it.
Very fresh. Our vegetables, herbs, and edible flowers are hand-picked and cut in the morning, shipped in the afternoon, and delivered to you the next day.
Delivery & shipping
Your order will usually be dispatched within 2 days of payment confirmation via PostNL, with tracking and delivery without signature. You will receive a tracking number to follow your package online.
We ship our products in an insulated EPS box to maintain freshness and quality during transit. Our boxes are spacious enough to transport your order well-protected, with extra care for fragile items.
Yes. By default, we ship via PostNL without a signature. If you prefer shipping via UPS Extra with a mandatory signature, there are additional costs involved. In that case, please contact us before placing your order.
Shipping fees include handling, packing, and postage. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment.
Unfortunately not. We cannot combine two separately placed orders afterwards, and shipping costs will be charged separately for each order. We therefore recommend that you place all your desired items in one order.
PUURgroenten are delicate and fragile products. We take the greatest care in packaging, but once the package is en route, we cannot be held liable for delays or negligence by PostNL, GoExpress, or other carriers. Shipping is at your own risk.
Secure payment
Yes. Our webshop runs on Shopify, which uses a secure SSL connection. All your personal data and payment details are sent encrypted, so they are protected against misuse by third parties.
At PUURgroenten, you can securely pay with the following payment methods:
- iDeal
- Bancontact
- Visa
- Mastercard
- PayPal
Yes. Business customers, such as restaurants, caterers, and wholesalers, can pay by invoice. Private customers pay directly when ordering.
About us
PUURgroenten specializes in the sustainable cultivation of mini and micro vegetables, herbs, and edible flowers. Located in the heart of nature, we grow our products with respect for the earth, the environment, and the people who care for them.
Every day, we harvest our vegetables by hand. We clean and carefully package them ourselves, so they arrive at your door in the freshest possible condition.
Our vegetables, herbs, and edible flowers are appreciated worldwide, from gourmet kitchens to health-conscious consumers. Whether you are a chef looking to finish a dish with a special flower or a connoisseur searching for sustainably grown products: at PUURgroenten, you will find what you are looking for.
With us, taste, quality, and sustainability come together. We believe in transparency and ensure that our product specifications are clear, so you always know what you're getting.
Other questions
Is your question not listed or are you missing information? We'd be happy to answer it for you via info@puurgroenten.com, +31 62 45 29 86 0 or our contact form.
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Directly from the grower
No intermediaries, maximum freshness.
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Freshly delivered
Quickly packed and shipped chilled.
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For chefs & food lovers
Quality that shows on the plate.
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Unique assortment
Edible flowers and herbs you won't find anywhere else.